Isago presentation airlines audit free 30day trial. Gopm isago program manual gosarps isago standards and recommended practices gosm isago standards manual. Jul 04, 2019 isago iata safety audit for ground operations is an audit programme launched in by iata for ground handling companies and airlines, it includes a set of internationally recognized standards covering the management and control system of ground handling processes at both the corporate and station levels. Designed to achieve cost benefits through sharing of information it eliminates the need to duplicate the audit of ground handling operations by airlines. The aas for all isago disciplines are documented in the isago standards manual and in the isago word checklists. The isago standards manual provides standards and rec ommended practices to improve operational safety in the airport ground operations environment and to reduce dam age to aircraft and equipment. Iata safety audit for ground operations isago icao.
Iosa standards manual ism 7 isago standards manual gosm 7 quick reference guide on marshalling signals 8 security manual 8 passenger a4aiata reservations interline message procedures airimp 10 airline coding directory acd 10 city code directory ccd 10 flex fares resolutions manual 10 flex fares 10 mileage manual mpm 10. Our training materials are designed using accelerated learning techniques with a combination of classroom, elearning and onthejob training. Thus, the irm is applicable to the abovementioned documents. Iata will continue to develop the isago reference documentation, the isago standards manual gosm, aircraft handling manual ahm, iata ground operations manual igom and other publications. Not only did it condense related standards together, but it also allowed auditing airlines to audit ground handlers that have their station collocated with their corporate headquarters. Isago standards manual 5th edition march 2016 skybrary. The standards have been developed by industry specialists from the airline and ground handler community, with input and advice also from airport authorities and regulators. The support and the recognition of the iata initiatives such as isago by various. Such policy would satisfy this provision because it exceeds the period of pic responsibility as specified in this provision. Standards for the audits, published in the isago standards manual,3 are specified systems, policies, programs, processes, procedures, plans, sets of measures, facilities, components, types of equipment or any other aspects of ground operations under the scope of isago that are considered an. The seventh edition of the isago standards manual was the industry, isago oversight council goc and ground handling grh.
The fifth edition of the isago standards manual has been developed by iata, with support and guidance from the industry, including isago pool members, oversight council goc members, igomground operations task force and ground service providers. Iata safety audit for ground operations skybrary aviation. Iosa program manual approval page this edition was verified by the iata operational auditing department and the iosa oversight council. The isago standards manual gosm edition 10 has been published. Isago standards manual free ebook download as pdf file. The seventh edition of the isago standards manual was developed by iata, with support and guidance from the industry, isago oversight. Download isago audit handbook for the new paradigm on tritt. The trs introduce the eligibility criteria, program requirements and auditing standards for the isago registration.
Gopm isago program manual gosarps isago standards and recommended practices gosm isago standards manual gsp ground service provider iata international air transport association igom iata ground operations manual isago iata safety audit for ground operations isago disciplines ground operations covered within the scope of isago. Isago program manual, 3 rd edition isbn 9789292641641. We have isago standards manual iata pdf, djvu,txt, doc, epub forms. A requirement for all isago pool member auditors, this course covers the audit process specific to isago as well as its standards and recommended practices. Isago is conducted in a standardized and consistent manner using internationally recognized standards and quality auditing principles. You can learn more about ground operations ensuring compliance with industry standards by taking ground operations courses.
It prepares airlines and other ground service providers for the isago. Aug 08, 2011 the second edition of the isago standards manual was made effective in may 2010, just two years after isago s launch. Isago standards manual changerevision history the fourth edition of the isago standards manual has been developed by iata, with support and guidance from the industry, including isago pool members, oversight council goc members, igomground operations task. This strategy establishes a timetable for all the isago sms provisions currently in edition 5 of the isago standards manual gosm to be elevated from recommended practices to standards by 2019. Nov 18, 2020 a requirement for all isago pool member auditors, this course covers the audit process specific to isago as well as its standards and recommended practices. Isago standards manual gosm isago program manual gopm isago audit handbook goah technical reference manual for audit programs itrm common glossary for iosa and isago.
Iosa registration is a confirmation of the commitment of an airline to deliver a safe operation based on the standards contained in the iosa standards manual. Isago standards manual 6th edition update gosm 6th edition to be issued in december, valid as of march 2017 ongoing content alignment between ahm, igom and gosm and other relevant industry practices mandatory observation checklists to be issued in 2016 for all isago disciplines ongoing updateupgrade of sms gosarps. A record of the actions taken by auditors to assess documentation and implementation. Align standards in cargo handling manual, isago and smart facility develop training competencies develop appropriate tools to communicate the results such as a smart facility map background cargo handling is critically important within the air cargo supply chain and is. In collaboration with the ground handling stake holders, iata worked on developing unifying industry standards and systems that enhance the safety and increase the efficiency. Sep 30, 2008 the isago standards manual is available for free download on the website. Latest covid19 travel documentation requirements and health.
Isago headquarters audit in accordance with the isago standards manual and program manual. Most of the procedures and guidance in this manual are specific to the iosa audit model and are in regular use by the iosa audit organizations. Apr 12, 2014 2014 international air transport association. Dec 04, 2019 a requirement for all isago pool member auditors, this course covers the audit process specific to isago as well as its standards and recommended practices. This eighth edition of the iata safety audit for ground operations isago. Jul 06, 2019 iosa registration is a confirmation of the commitment of an airline to deliver a safe operation based on the standards contained in the iosa standards manual. Iosa standards manual ism edition, word checklists. It was approved for use, after due diligence as indicated below.
Apr 26, 2020 a requirement for all isago pool member auditors, this course covers the audit process specific to isago as well as its standards and recommended practices. Aas are action steps for each individual gosarp, and they provide for. These standards reflect the best professional requirements and practices for a. The isago audits are based on an assessment of conformity with applicable isago standards and recommended practices gosarps that are outlined in the isago standards manual gosm. Nature and scope of the standards the 6th edition standards manual contains 9 standards organized into nine 9 chapters. All our courses comply with iata and are benchmarked against isago standards, making them the ideal training grounds for success in the aviation sector. Health provisions are also included in all isago audits from 1 april 2021 when the 10 th edition of the isago standards manual gosm becomes effective. May 08, 2019 a requirement for all isago pool member auditors, this course covers the audit process specific to isago as well as its standards and recommended practices. Iata safety audit of ground operations isago information.
Introduction to isago optional objectives contents of module practical trainingdiscussion objective 8. It is expected that airlinespecific audits of ground handling service providers will be reduced by acceptance of the isago standard in the same way as iosa has reduced interairline audits. Airline auditors undergo an isago training for auditors. Recurrent iosa audits must take place every two years. Insert onsite address where the services are to be performed. A basis for standardizing the assessment of implementation across the.
The various published industry standards covering handling of uld all call for. The isago standards manual gosm has been published in order to provide the operational standards, recommended practices and associated. Effective may 2010 2nd edition isago standards manual effective may 2010 international air transport association montreal geneva. Isago audit agreement offpool agreement the gosm is the only source of assessment criteria used by auditors when conducting an audit against the gosarps. This is to inform you that the isago standards manual gosm edition 6, was published today.
Be familiar with the isago documentation system and practices 1. Iata offers the air transport industry a comprehensive suite of products on a multitude of topics. Isago manual forgroundhandling scribd isago standards manual. Isago iata safety audit for ground operations is a centralized audit system based on internationally recognized practices.
Bulletin 202103 isago covid19 support program 2021 pdf bulletin 202102 isago gosm ed 10 pdf. Standards and recommended practices in the iosa standards manual ism, isago standards manual gosm, issa standards manual issm and ienva standards manual iesm. Operations isago standards manual is now available. Isago standards manual 5th edition, effective march 2016. Smart facility, an stb cargo project ceiv smart facility oc isago audit scope capability level basic operational capacity in cargo handling safe handling operations. Mar 05, 2021 a requirement for all isago pool member auditors, this course covers the audit process specific to isago as well as its standards and recommended practices. For further information on isago see the isago website. Temporary revision feb 2020 pdf applicable to users who have purchased igom book until 20th february 2020 ground operations training. Entire airport operations iata cargo audit landscape.
The isago audit and this isago registration means that the ground service provider at the captioned headquarters was able to demonstrate conformity with the applicable isago standards and recommended practices as specified in the isago ground operations manual edition 7 for the following ground operations disciplines. Isago the way to safe ground operations international. Manuals closure isago standards manual gosm and isago program manual ipm findings must be addressed and closed within 6 months initial audit renewal audits. Iata is responsible for pool management, administration, and audit allocations iata mena 10 september 20 isago concept airline eu. Nov 06, 2018 standards manual was completed in june 2018 and introduced at the gacp 2018 summer conference. Iata reference manual for audit programs 10th edition. Introduction to isago isago standards manual gosm management and control load control passenger handling baggage handling. Standards for the audits, published in the isago standards manual,3 are specified systems, policies, programs, processes, procedures, plans, sets of measures, facilities, components, types of equipment or any other aspects of ground operations under the scope of isago that are considered an operational neces. Edition 5 of the isago standards manual gosm to be elevated from. The sms strategy is primarily intended to allow providers to establish. Isago standards iata has developed a comprehensive set of standards and recommended practices isarps against which ground handling companies applying for registration under the program will be audited. Every audit report documentation system, that includes the standards the registry is a webbased listing of ground manual, program manual auditors performance is measured via a quality service providers who have undergone an isago that is shared with the pool members undergoes the control process and also via industry feedback. Isago standards manual gosm 31 isago standards and recommended practices gosarps isago new operational audit model iata charter of professional auditors lae lae. Applicability the isago standards and recommended practices contained in this isago standards manual gosm are used as the basis for an assessment the audit of a provider conducted under the isago program.
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